November Meeting: From Difficult to Delighted

Join us and Signature Consultants on Tuesday, November 24, at 6:00 PM in the Multi-Purpose Room (MPR) of the Microsoft Charlotte Office. Do you ever feel like your customers or team members are tough to work with? In this session we will talk about how to get them to hear your point of view; how to find out what they really want (hint: It’s NOT what they are demanding); and how to get them to be your advocate instead of your enemy. You’ll leave the session with some new ideas and an action plan to connect with even the most challenging team members or clients.

The meeting presenter is Tom Cooper.

Tom Cooper has spent more than 20 years as a hands-on technologist. During those years, he says he made just about every mistake possible when working with difficult customers. Over the last several years, Tom has been working with his clients to help them communicate, delegate, manage conflict and plan.

The meeting is sponsored by Signature Consultants.

Signature Consultants was established in 1997 with a singular focus: Provide our clients and consultants with superior staffing solutions. At Signature Consultants, it’s not just about the bottom line; it’s about the people. We focus on the relationships we have with our clients, consultants and candidates. Our motto, “Getting IT Right,” is reflected in every aspect of our company – it guides our decisions and actions and ensures that our consultants and clients always come first. Learn more at

Please RSVP so we know how much food to order.

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